邮轮英语(第2版)

本书依照国际邮轮岗位 成长路径，全书划分为五大 模块共19个单元：认知邮轮 、船上适应、宾客服务、餐 饮服务、客舱服务。每单元 遵循六大环节，螺旋式设计 ：情境导入→核心词汇→听 力输入→口语实训→岗位洞 察→项目任务。以真实情境 唤醒学习动机，以核心词汇 奠定语言基石，结合听说训 练与案例解析强化技能，最 终通过岗位项目贯通学-练- 用闭环。

MODULE 1 Exploring the World of Cruises Unit 1 What Makes a Cruise Ship a Floating City? Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 2 Which Cruise Fits Your Passenger? Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 3 Is Cruise Ship Work Right for You? Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project MODULE 2 Adapting to Cruise Ship Operations Unit 1 Starting Your First Day on Board Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 2 Preparing for Your First Muster Drill Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 3 Understanding the Employee Code of Conduct Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 4 Maintaining Health and Safety at Sea Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project MODULE 3 Guest Services Unit 1 Embarkation Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 2 Information and Guest Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 3 Payment Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 4 Handling Guest Complaints Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project MODULE 4 Food and Beverage Department Unit 1 Buffet Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 2 Special Dining Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 3 Cafe and Snack Bar Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 4 Room Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project MODULE 5 Housekeeping Service Unit 1 Welcoming Guests Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 2 Cabin Clean Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Unit Project Unit 3 Public Area Cleaning Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Reading Unit Project Unit 4 Butler Service Warm-up Activity Section A Key Terms Section B Onboard Listening Section C Workplace Speaking Section D Workplace Insight Un