Unit 1 Culture
Part AWhat is Culture
Part BCulture is Learned
Part CCulture is Dynamic
Part DCultural Identity
Part ECulture is Integrated and Based on Symbols
Unit 2 Intercultural Business Communication
Part ACommunication
Part BIntercultural Communication
Part CIntercultural Business Communication
Part DHow to Communicate Effectively in the Workplace?
Unit 3 Cultural Patterns
Part ACulture and Context
Part BValue Orientations
Part CCultural Dimensions
Unit 4 Intercultural Communication Barriers and Adaptation
Part AIntroduction to Intercultural Communication
Part BUnderstanding Cultural Barriers
Part CCulture Shock
Part DAdaptation Processes
Unit 5 Verbal Intercultural Business Communication
Part AVerbal Communication
Part BPragmatics in Intercultural Communication
Part COral Communication
Part DWritten Communication
Part ELanguage Diversity and Translation Problems
Unit 6 Nonverbal Intercultural Business Communication
Part ANonverbal Communication
Part BBody Language
Part CPara-Language
Part DTime Language
Part ESpatial Language
Unit 7 Intercultural Management
Part AThe Effect of Culture on Management
Part BMulticultural Team Management
Part CBusiness Ethics and Social Responsibilities
Unit 8 Intercultural Marketing
Part ACross-Cultural Marketing
Part BIntercultural Marketing Strategies
Part CStandardization and Localization
Part DStrategies for International Marketers
Unit 9 Intercultural Business Negotiation
Part AWhat is Negotiation
Part BPreparing for Negotiation
Part CStrategies for Making Concessions
Part DDifferent Negotiation Styles
Unit 10 Intercultural Business Etiquette
Part AThe Significance of Etiquette
Part BInitial Business Relationships
Part CSocial Entertainment