Chapter 1 Foreign Trade Interview Skills 外贸面试技巧 01. Introduction 自我介绍 02. Work Experience 工作经验 03. Strengths and Weaknesses 优势与劣势 04. The Reasons for Leaving and Applying 离职与应聘原因 05. Salary and Welfare 薪酬与福利 06. Inquiring the Result 询问面试结果 Chapter 2 Establishing Business Relationships 业务关系建立 07. Seeking for Customers 开发客户 08. Receiving an Enquiry 收到询盘 09. Quoting Price 进行报价 10. Counter-offer and Acceptance 还盘受盘 11. Talking About Payment Methods 讨论付款方式 12. Asking for a Sample and a Catalogue 索要样品和产品目录 13. Placing an Order 开始下订单 14. Something Wrong with the Order 订单出现问题 15. Receiving and Answering Calls 接打电话 Chapter 3 Receiving Clients 客户接待 16. Appointing and Visiting Clients 预约与拜访 17. Making a Reservation for Clients 为客户预订酒店 18. Receiving Visitors 接待参观者 19. Holding a Weling Dinner 举办欢迎晚宴 20. Visiting the Company or Factory 到公司或工厂参观 21. Checking In the Hotel 入住酒店 22. Going Sightseeing with Foreign Clients 与外国客户一起游览观光 23. Seeing Off 送别客户 Chapter 4 Business Negotiations 业务洽谈 24. Agency Negotiations 商议代理问题 25. Processing and Assembling Trade Negotiations 谈论加工装配的问题 26. Compensation Trade Negotiations 谈论补偿贸易的问题 27. Joint Ventures Negotiations 谈论合资的问题 28. Mergers and Acquisitions Negotiations 谈论合并的问题 29. Technical Patent Negotiations 谈论技术的问题 30. Calling for Bids and Bidding Negotiations 谈论招标与投标的问题 31. Commodity Inspection Negotiations 讨论有关商品检验的问题 32. Customs Clearance Negotiations 谈论通关事项 Chapter 5 Business Meeting 商务会议 33. Arranging the Meeting 安排会议 34.Agenda 议事日程 35. In the Meeting 在会议上 36. Making a Meeting Summary 做会议总结 Chapter 6 Discussions About Contract 合同讨论 37. Talking About Contract Terms 谈论合同条款 38. Contract Review 合同评审 39. Explaining Related Details 解释相关细节 40. Signing a Contract 签订合同 41. Terminating the Contract 终止合同 42. Expiration of the Contract 合同到期 Chapter 7 Shipment and Insurance 运输和保险 43. Packaging Issues 包装问题 44. Choosing a Way of Transportation 选择一种运输方式 45. Shipping Problems 装运问题 46. Delivery Problems 交货问题 47. Insurance Types 保险的种类 48. Covering Insurance for the Goods 为货物办理保险 Chapter 8 Declaration of Goods and Disputing Settlement 商品报关与争端解决 49. Business Visa 商务签证 50. International Taxation 国际税收 51. Damaged Goods 货物损坏 52. Delay in Delivery 交货延期 53. Lodging a Claim 提出索赔 54. Submission to Arbitration 提交仲裁 Chapter 9 Marketing 市场营销 55. Market Research 市场调研 56. Booth Booking and Show Preparation 预订展位 57. Attending Exhibitions 参加展会 58. Advertisement and Promotion 广告和促销 59. Introducing New Products 介绍新产品 60. Export Research 出口调查 61. After-sale Service 售后服务 Appendix: Useful Terms 实用的专业术语