Donald R .Lehmann,哥伦比亚哥伦比亚大学商学研究生(Columbia University Graduate School of Business)乔治·E.沃伦讲席工商管理教授,曾在哥伦比亚大学、康奈尔大学等多所大学教授市场营销学、管理和统计学等课程。他在Journal of Consumer Research, Journal of Marketing, Journal of Marketing Research ,Management Science和Marketing Science等靠前很好不错期刊上发表多篇论文并担任这些期刊的编委。他是美国营销科学学会(MSI)的执行董事和消费者研究协会会长。
目录
Prefce Acknowledgements About the Authors Chapter 1 Marketing Planning Overview Definition and Objectives of Plans Frequent Mistakes in the Planning Process What Makes a Good Planning System:Some Empirical Results Is Planning Worthwhile? The Planning Process Approaches to Planning Steps in the Planning Process Components of the Marketing Plan The Executive Summary Situation Analysis Marketing Objectives/Strategy Supporting Marketing Programs The Rest of the Plan Example Two Case Studies Energy Bars(ca.2002) Personal Digital Assistants (ca.1999) Summary References Appendix Marketing Plan Outline Chapter 2 Defining the Competitive Set Chapter 3 Industry Analysis Chapter 4 Competitor Analysis Chapter 5 Customer Analysis Chapter 6 Market Potential and Sales Forecasting Chapter 7 Developing Marketing Strategy Appendix A Index