About the Author Preface Introduction 1 Strategy and Competition 2 Forecasting 3 Sales and Operations Planning Supplement 1 Linear Programming 4 Inventory Control Subject to Known Demand 5 Inventory Control Subject to Uncertain Demand 6 Supply Chain Management 7 Service Operations Management Supplement 2 Queneing Techniques 8 Push and Pull Production Control Systems: MRP and JIT 9 Operations Scheduling 10 Project Scheduling 11 Facilities Layout and Location 12 Quality and Assurance 13 Reliability and Maintainability APPENDIX: TABLES INDEX
