Unit 1Office Management(I) Part A Brainstorming 1 Part B B0ffice 2 Part C Office Management 6 Part D Reading Strategy：Predicting 9 Part E Banked Cloze 11 Unit 2 Office Management(II) Part A Brainstorming 13 Part B 0ffice Control 14 Part C Interpersonal Relationship 18 Part D Reading Strategy：Skimming 22 Part E Banked Cloze 23 Unit 3 Information Management Part A Brainstorming 25 Part B Recording and Storing Information 26 Part C Keeping Information Safe 30 Part D Reading Strategy：Scanning 33 Part E Banked Cloze 35 Unit 4 Performance Management Part A Brainstorming 37 Part B Team Building 38 Part C Motivating 41 Part D Reading Strategy．Choosing Reading Speeds 45 Part E Banked C10ze 49 Unit 9 Financial Management Part A Brainstorming 99 Part B Determining Your Breakeven Point 100 Part C Balance of Payments 104 Part D Reading Strategy：Categorizing Information 108 Part E Banked Cloze 110 Unit 10 Marketing Management Part A Brainstorming 112 Part B Connecting Customers 113 Part C Communication Values 118 Part D Reading Strategy：Understanding Supporting Details 122 Part E Banked Cloze 125 U nit 11Business Management Part A Brainstorming 126 Part B Corporate Planning 127 Part C Globalization 131 Part D Reading Strategy：Identifying the Author’S Purpose 135 Part E Banked Cloze 137 Unit 12 Management Innovation Part A Brainstorming 139 Part B Entrepreneurship 140 Part C Managing Research and Development Project 144 Part D Reading Strategy：Summarizing 148 Part E Banked Cloze 149 Appendix 1．Reference 151 2．Keys for reference 152
