Unit One Job Interview as a Secretary 1.1 Reading Reading Activity 1 Variety of Jobs Reading Activity 2 Self-assessment in a Job Reading Activity 3 Job Strategies 1.2 Speaking Dialogue 1 Dialogue 2 1.3 Writing Resume A Letter of Application
Unit Two Telephone and E-mail 2.1 Reading Reading Activity 1 Difference between Shorthand Typist and Secretaries Reading Activity 2 Telephone Reading Activity 3 Telephone Skill 2.2 Speaking Dialogue 1 Dialogue 2 2.3 Writing Telephone Message E-mail Sentence Writing Unit 2 Answers
Unit Three The Filing System in the Office 3.1 Reading Reading Activity 1 Filing System Reading Activity 2 Three Basic Types of Filing Arrangement Reading Activity 3 Questions about Your Filing System 3.2 Speaking Dialogue 1 Dialogue 2 3.3 Writing Telex Fax Sentence Writing Unit 3 Answers
Unit Four Message Pads, Memos and Notices 4.1 Reading Reading Activity 1 Message Pads Reading Activity 2 Memos Reading Activity 3 Notices 4.2 Speaking Dialogue 1 Dialogue 2 4.3 Writing Memo Notice Sentence Writing Unit 4 Answers
Unit Five Letter Processing 5.1 Reading Reading Activity 1 Kinds of letters and Parts Reading Activity 2 A Letter of Inquiry 5.2 Speaking Dialogue 1 Dialogue 2 5.3 Writing A Letter of Establishing Business Relations Sentence Writing Unit 5 Answers
Unit Six Dealing with Office Emergency 6.1 Reading Reading Activity i Main Functions of Office Management Reading Activity 2 Handling Emergencies Reading Activity 3 Receipt 6.2 Speaking Dialogue 1 Dialogue 2 6.3 Writing Invoices Order Business Contract Sentence Writing Unit 6 Answers
Unit Seven Reception in the Office 7.1 Reading Reading Activity 1 Responsibility Reading Activity 2 Mary is a Secretary in an Advertising Company Reading Activity 3 Three Main Terms of Payment 7.2 Speaking Dialogue 1 Dialogue 2 7.3 Writing Terms of Payment Insurance Shipment Sentence Writing Unit 7 Answers
Unit Eight Travel Arrangement 8.1 Reading Reading Activity 1 Make a Detailed Itinerary Reading Activity 2 Airline Ticket and Visa Reading Activity 3 Entry Card/Exit Card 8.2 Speaking Dialogue 1 Dialogue 2 8.3 Writing Letters of Appointment Letters of Invitation Sentence Writing Unit 8 Answers
Unit Nine Post Office and Bank 9.1 Reading Reading Activity 1 Post Office Reading Activity 2 Bank Reading Activity 3 Credit Card 9.2 Speaking Dialogue 1 Dialogue 2 9.3 Writing Letters of Complaint and Its Reply Letters of Resignation Sentence Writing Unit 9 Answers
Unit Ten At the Restaurant 10.1 Reading Reading Activity 1 Food & Beverage Industry Reading Activity 2 Invite a Foreigner for Dinner Reading Activity 3 Table Manners of a Western Meal 10.2 Speaking Dialogue 1 Dialogue 2 10.3 Writing Letters of Recommendation Letters of Ifitroduction Sentence Writing Unit 10 Answers
Unit Eleven Preparing a Meeting 11.1 Reading Reading Activity 1 Preparing a Meeting Can Test the Working Ability of a Secretary Reading Activity 2 Meeting Agenda Reading Activity 3 Meeting Minutes 11.2 Speaking Dialogue 1 Dialogue 2 11.3 Writing Thank-you Letter Congratulation Letter Sentence Writing Unit 11 Answers
Unit Twelve Business Documents 12.1 Reading Reading Activity Business Documents 12.2 Speaking Dialogue 1 Dialogue 2 12.3 Writing Apology Letter Letters of Sympathy Unit 12 Answers 涉外秘书(中级)英语考核模拟试卷(一) 涉外秘书(中级)英语考核模拟试卷(二) 涉外秘书(中级)英语考核模拟试卷(三) 参考文献
摘要
t's why message pads,memos and notices are also of greater importance to take note of what one has done, or what has already been done. M. If you are the manager of an advertisement company and you ask me how I can make a notice for all the staff to know that there will be a delay in the salary payment. What would you expect me to say? S.I'd like you not to rush to say anything about it because it's very sensitive. Most workers like to complain about it. For example,one year ago,I read a sit- down strike done by the workers in a factory because of long working hours anddelayed payment. M. Alright you are informed as we said. Now does it require someone to be well organized and careful when dealing with such items? S.Information is very significant in this sector of organization. I remember onesecretary was told to make a notice for all the workers when the boss was not going to be around for one week due to the loss of his brother.A noticeappeared on the notice board having the following words. "The management regrets to inform all the workers that we have lost our lovely manager. " Everyone was shocked and that day there was no work at all. I guess you knowwhat led to such chaos.