Pre-negotiation Stage Unit1 Preparing for Foreign Clients' Visit Section1 Preparation Section2 Language Practice Dialogue1 Preparing for the Amval of the Clients Dialogue2 Giving a Call Lo the Clients Section3 Language Promotion Section4 Language Production Unit2 Receiving the Clients Section1 Preparation Section2 Language Practice Dialogue1 Meeting the Clients at the Airport Dialogue2 Discussing Lhe Schedule with the Clients Section3 Language Promotion Section4 Language Production Unit3 Making Reservations & Checking in Section1 Preparation Section2 Language Practice Dialogue1 Making Reservations Dialogue2 Checking in Section3 Language Promotion Section4 Language Production Unit4 Entertaining the Clients Section1 Preparation Section2 Language Practice Dialogue1 Inviting the Clients to Dinner Dialogue2 At a Dinner Party Section3 Language Promotion Section4 Language Production Unit5 Visiting the Factory & Sample Room Section1 Preparation Section2 Language Practice Dialogue1 A Visit to the Factory Dialogue2 A Visit to the Sample Room Section3 Language Promotion Section4 Language Ptoduction Unit6 Product Presentation Section1 Preparation Section2 Language Practice Dialogue1 Presenting BYD Electric Cars Dialogue2 Introducing Youngor Carments Section3 Language Promotion Section4 Language Ptoduction Negotiation Stage Unlt7 Starting Negotiation Seccion1 Preparation Section2 Language Practice Dialogue1 Starting Negotiation Dialogue2 Negotiating Ptices Section3 Language Promotion Section4 Language Production Unit8 Offer & Counter-offer Section1 Pteparation Section2 Language Practice Dialogue1 Making a Non-firm Offer Dialogue2 Making a Counter-offer Section3 Language Promotion Section4 Language Production Unit9 Terms of Payment Section1 Preparation Section2 Language Practice Dialogue1 Arranging Payment Dialogue2 Demanding Payment by L/C Section3 Language Promotion Section4 Language Production Unit10 Packing & Marks Section1 Preparation Section2 Language Practice Dialogue1 Discussing Outer/lnner Packing Dialogue2 Discussing Selling Packaging Section3 Language Promotion Section 4 Language Production Unit11 Shipment Section1 Preparation Section2 Language Practice Dialogue1 Modes of Transport Dialogue2 Multimodal Combined Transport Section3 Language Promotion Section4 Language Production Unit12 Insurance Sectionl Preparation Section2 Language Ptactice Dialogue1 Different Types oflnsurances Dialogue2 Covering Risk of Breakage Section3 Language Promotion Section4 Language Production Unit13 Agency Section1 Preparation Section2 Language Practice Dialogue1 Applying for Sole Agency Dialogue2 Renewing an Agency Agreement Section3 Language Promotion Section4 Language Production Post-negotiation Stage Unit14 Signing the Contract Section1 Preparation Section2 Language Practice Dialogue1 Negotiating the Contract Dialogue2 Signing the Contract Section3 Language Promotion Section4 Language Production Unit15 Complaints & Claims Section1 Preparation Section2 Language Practice Dialogue1 Complaining About Poor Packing Dialogue2 Making a Claim with the Supplier Section3 Language Promotion Section4 Language Production Unit16 Seeing off the Clients Section1 Preparation Section2 Language Practice Dialogue1 Taking the Clients to the Airport Dialogue2 Saying Goodbye to the Clients Section3 Language Promotion Section4 Language Production