Unit 1 Booking Tickets 1
Part I Pre-listening 2
Riddles 2
Pronunciation 2
Part II Listening in 3
Responses 3
Dialogue:Booking Flights 3
Dialogue:Changing Tickets 4
Dialogue:Interview 6
Part III Listening and Understanding 7
Dialogue:Before Travelling to Phuket Island 7
Passage:The 2017 World’s Airport Awards 7
Part IV Listen and Enjoy 8
Culture Perspective:University 8
A Poem:On Self-knowledge 9
Unit 2 Checking-in and Boarding 11
Part I Pre-listening 12
Marriage Custom 12
Pronunciation 12
Part II Listening in 13
Responses 13
Dialogue:Seat Preference 14
Dialogue:Overweight 14
Dialogue:Codeshare Agreement 15
Part III Listening and Understanding 17
Passage:Mobile Boarding Pass 17
Passage:Emirates Airlines 18
Part IV Listen and Enjoy 19
Culture Perspective:Sports English 19
Passage:Tour in New Zealand 19
Unit 3 Security Check 21
Part I Pre-listening 22
Riddles 22
Pronunciation 22
Part II Listening in 24
Responses 24
Dialogue:Security Check 24
Dialogue:The Security Check of Liquid 25
Dialogue:The Security Check of Metal 26
Part III Listening and Understanding 27
Passage:Relevant Provisions on Passengers Carrying Lithium Batteries 27
Passage:Hand Baggage Guide 28
Passage:Have You Declared It? 28
Part IV Listen and Enjoy 29
Culture Perspective:Tea and the British 29
Movie Appreciation:Inside Out 29
Unit 4 Passenger Reception 31
Part I Pre-listening 32
Wisdom Words 32
Pronunciation 32
Part II Listening in 33
Responses 33
Dialogue:Passenger Reception 34
Dialogue:Boarding & Greeting 35
Dialogue:First-class Passenger Reception 36
Passage:Pre-Boarding & Boarding Announcement 36
Part III Listening and Understanding 37
Dialogue:Boarding the Plane 37
Passage:How to Become a Flight Attendant? 37
Passage:What Soft Skills Will Help You Succeed as a Flight Attendant? 38
Part IV Listening and Enjoy 38
Culture Perspective:Most Popular Sports in the U.K. 38
A Poem:She Walks in Beauty 40
Unit 5 Seat and Baggage Arrangement 43
Part I Pre-listening 44
Tongue Twister 44
Pronunciation 44
Part II Listening in 45
Responses 45
Dialogue:Changing Seats 46
Dialogue:The Passenger with a Baby 47
Dialogue:Sitting in the Wrong Seat 48
Part III Listening and Understanding 48
Dialogue:A Late Passenger 48
Passage:Flight Attendant’s Job 49
Part IV Listen and Enjoy 50
Cultural Perspective:Halloween 50
The Oscar and Grammy 51
Unit 6 Reasons for Delay 53
Part I Pre-listening 54
Tongue Twister 54
Pronunciation 54
Part II Listening in 55
Responses 55
Dialogue:What Is the Reason for the Delay? 56
Dialogue:The Flight Has Not Arrived 56
Dialogue:Is Everything Going Well? 57
Dialogue:The Arriving Airport Has Been Closed Down Temporarily 58
Part III Listening and Understanding 59
Dialogue:What Has Happened? 59
Passage:What Air Carriers Should Do for Delayed Passengers? 60
Part IV Listen and Enjoy 62
Cultural Perspective:Children’s Day 62
What Is Your Sign? 63
Unit 7 Safety Check Before Take-off 67
Part I Pre-listening 68
Sayings 68
Pronunciation 68
Part II Listening in 69
Responses 69
Dialogue:Fastening Seatbelts 70
Dialogue:Security Check 71
Part III Listening and Understanding 72
Passage:Pre-flight Duties 72
Passage:Announcements on the Plane 73
Part IV Listen and Enjoy 75
Cultural Perspective:Typical Americans 75
A Joke 76
Keys and Tape scripts 77
Bibliography 144
Appendix 145