Contents Preface Vii 1. The Challenge of Information Systems Technology 2. Manageable Trends 3. Effects of IT on Competition 4.Electronic Commerce:From Interorganizational Systems to the Internet 5. Information, Organization ,and Control 6. IT Architecture: Evolution and Alternatives 7. Organizing and Leading the Information Technology Function 8. Information Technology Operations 9. Information Technology Management Processes 10. Managing the Information Technology Resource Through Strategic Partnerships 11. A Pirtfolio Approach to Information Technology Development 12. Transnational IT Issues 13. The IT Business