前言 Chapter1 Layout of a Business Letter Chapter2 Establishing of Business Relations Chapter3 Enquiry,Offer and Counter-offer Chapter4 Sending of Proforma Invoice Chapter5 Modes of Modern Communication Chapter6 Sales Promotion Chapter7 Terms of Payment Chapter8 Packing Chapter9 Insurance Chapter10 Shipment Chapter11 Complaints & Claims 参考译文及答案附录 附录A Frequently Used Codes for Country and Area 附录B Commonly Used Telex Abbreviations 参考文献
