序 前言 Unit 1 Fundamentals of Writing English Business Letters 英文商务信函写作的基本知识 Unit 2 Establishing Business Relations 建立业务关系 Unit 3 Status Enquiries 资信调查 Unit 4 Enquiries and Replies 询盘及回复 Unit 5 Quotation and Offer 报价和发盘 Unit 6 Counter-offer and Acceptance 还盘和接受 Unit 7 Sales Promotion 销售促销 Unit 8 Orders and Their Fulfillment 订单及其履行 Unit 9 Letter of Credit 信用证 Unit 10 Other Terms of Payment 其他支付方式 Unit 11 Packing 包装 Unit 12 Insurance 保险 Unit 13 Shipment 装运 Unit 14 Claim and Settlement 索赔与理赔 Unit 15 Modes of Trade 贸易方式 Unit 16 Fax and E—mail 传真与电子邮件 Appendix Appendix A Useful Phrases and Expresslolls 实用短语与表达 Appendix B Abbreviations Commonly Used in International Trade 国际贸易中常用缩略词 Appendix C Key to Exercises 参考答案 Bibliography 参考文献