前言 Unit 1 Arrival and Reception Warming-up Section A Section B Section C Section D
Unit 2 Travel Agency Warming-up Section A Section B Section C Section D
Unit 3 Service Quality Warming-up Section A Section B Section C Section D
Unit 4 Guiding Skills Warming-up Section A Section B Section C Section D
Unit 5 Hotel Accommodation Warming-up Section A Section B Section C Section D
Unit 6 Tour Guide Responsibilities Warming-up Section A Section B Section C Section D
Unit 7 Tour Itinerary Warming-up Section A Section B Section C Section D
Unit 8 Etiquette of a Tour Guide Warming-up Section A Section B Section C Section D
Unit 9 Travel Regulations Warming-up Section A Section B Section C Section D
Unit 10 Seeing off Guests Warming-up Section A Section B Section C Section D
Keys to Exercises Keys to Unit 1 Keys to Unit 2 Keys to Unit 3 Keys to Unit 4 Keys to Unit 5 Keys to Unit 6 Keys to Unit 7 Keys to Unit 8 Keys to Unit 9 Keys to Unit 10