Umt 1 Selhng Yourself Lead-in Listening Practice Situational Dialogues Dialogue 1 Meeting and greeting a stranger Dialogue 2 Making introduction in a business setting Useful Expressions for Business Greeting and Introduction Speaking Practice
Unit 2 New Patterns of Working Lead-in Listening Practice Situational Dialogues Dialogue 1 Benefits and challenges of job sharing Dialogue 2 Teamwork Useful Expressions for Talking about Jobs Speaking Practice
Unit 3 Job Interview and Recruitment Lead-in Listening Practice Situational Dialogues Dialogue 1 Job interview Dialogue 2 Career objective Useful Expressions for Business Interview and Recruitment Speaking Practice
Unit 4 Career Development and Appraisal Lead-in Listening Practice Situational Dialogues Dialogue 1 A performance review meeting Dialogue 2 After performance review meeting Useful Expressions for Performance Appraisal Meetings Speaking Practice
Unit 5 Office Jobs and Etiquettes Lead-in Listening Practice Situational Dialogues Dialogue 1 First clay of work Dialogue 2 Office lunch Useful Expressions for Office Rules and Etiquettes Speaking Practice
Unit 6 Receiving Clients Lead-in Listening Practice Situational Dialogues Dialogue 1 Calling and receiving a client at a banquet Dialogue 2 Saying farewell with clients Useful Expressions for Receiving Clients Speaking Practice
Unit 7 Business Calls Lead-in Listening Practice Situational Dialogues Dialogue 1 Deliveries and suppliers Dialogue 2 Placing an order Useful Expressions for Telephone English Speaking Practice
Unit 8 Business Travel Lead-in Listening Practice Situational Dialogues Dialogue 1 The first business trip Dialogue 2 A business travel Useful Expressions for Business Travel Speaking Practice
Unit 9 Marketing Strategy Lead-in Listening Practice Situational Dialogues Dialogue 1 Market research Dialogue 2 Sales promotion Useful Expressions for Marketing Speakinq Practice
Unit 10 Product Launch Lead-in Listening Practice Situational Dialogues Dialogue 1 Introduction of presentation Dialogue 2 Body of presentation Dialogue 3 Conclusion of presentation Dialogue 4 Discussing items Useful Expressions for Business Presentations Speaking Practice
Unit 11 Business Negotiations Lead-in Listening Practice Situational Dialogues Dialogue 1 Negotiating discount Dialogue 2 Negotiating on terms and conditions of the contract Useful Expressions for Business Negotiations Speaking Practice
Unit 12 Complaints and Disputes Lead-in Listening Practice Situational Dialogues Dialogue 1 Dealing with an angry client Dialogue 2 Dealing with unhappy employees Useful Expressions for Making Complaints and Apologizing Speaking Practice
Unit 13 Business Meetings Lead-in Listening Practice Situational Dialogues Dialogue 1 Booking the conference room Dialogue 2 Chairing a meeting Useful Expressions for Business Meetings Speaking Practice
Unit 14 Company Result Lead-in Listening Practice Situational Dialogues Dialogue 1 Shareholders Dialogue 2 Presenting annual report to staff Useful Expressions for Description of Trend Speaking Practice
Unit 15 Global Business Lead-in Listening Practice Situational Dialogues Dialogue 1 Market entry Dialogue 2 Company relocation Useful Expressions for Global Business Speaking Practice
