01Chapter One Hotel Introduction
酒店介绍
02Chapter Two Reservation
酒店预订
03Chapter Three Registration
入住登记
04Chapter Four Checking Out
退房
05Chapter Five Concierge Services
礼宾服务
06Chapter Six Guest Services
客户服务
07Chapter Seven House Keeping Services
客房服务
08Chapter Eight Restaurant Services
餐厅服务
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