Part Ⅰ Spoken Business English商贸英语口语 Unit 1 Receiving Visitors接待来访者 Unit 2 Hosting a Guest招待客人 Unit 3 Company Presentation公司介绍 Unit 4 Establishing Business Relation建立业务关系 Unit 5 Product Presentation产品介绍 Unit 6 Inquiries询盘 Unit 7 Offer&Counter—offer报盘与还盘 Unit 8 Prices/Discount/Commission价格/折扣/佣金 Unit 9 Terms of Payment付款条件 Unit 10 Packing&Marks包装与标志 Unit 11 Insurance 保险 Unit 12 Shipment装船 Unit 13 Contract合同 Unit 14 Agency代理 Unit 15 Complaints&Claim申诉与索赔 Part Ⅱ Business English Letters商贸英语信函 Unit 1 Status Inquiry资信调查 Unit 2 Building up Business Relation建立业务关系 Unit 3 Inquiry询盘 Unit 4 Offer&Counter-offer报盘与还盘 Unit 5 Terms&Modes of Payment支付条款及支付方式 Unit 6 Packing&Marks包装与唛头 Unit 7 Shipment装运 Unit 8 Insurance保险 Unit 9 Complaints&Claims投诉与索赔 Unit 10 Agency代理 Part Ⅲ Keys to Simulated Exercises参考答案