Chapter 1 Trade Negotiations贸易洽谈 Unit 1 Establishing Trade Relations建立贸易联系 Unit 2 Making Inquiries询盘 Unit 3 Making An Offer发盘 Unit 4 Terms of Payment付款条件 Unit 5 Packin9包装 Unit 6 Modes ofTransportation运输方式 Unit 7 Shipping Affairs装运事务 Unit 8 Urging on Delivery催交货物 Unit 9 Asking for Payments索要货款 Unit 10 Asking for a Refund请求退款/货 Unit 11 Maintaining Cooperation保持合作 Unit 12 Insurance商谈保险 Unit 13 Claim and Arbitration索赔与仲裁 Chapter 2 Fighting for Business商海搏击 Unit 1 Agency Negotiation代理洽谈 Unit 2 Flexible Trade Modes灵活贸易方式 Unit 3 Customer Service客户服务 Unit 4 Business Meetings商务会议 Unit 5 Business Phones商务电话 Chapter 3 Marketin9市场营销 Unit 1 Sales Market销售市场 Unit 2 Sales Situation销售状况 Unit 3 Sales Strategy销售策略 Chapter4 Business Strategies运筹帷幄 Unit 1 Management Strategy经营方略 Unit 2 Management Status经营状况 Unit 3 Strategic Flexibility策略灵活性 Unit 4 Enterprise Management企业管理 Chapter 5 In the Workplace身在职场 Unit 1 Playing Host尽地主之谊 Unit 2 Dining Guests宴请宾客 Unit 3 Trifles in Workplace办公锁事 Unit 4 Work Attendance职场考勤 Unit 5 Gossip in Workplace职场闲谈 Unit 6 Ebb and Flow in Workplace职场风云 Chapter 6 Situational English身临其境 Unit 1 At the Bank在银行 Unit 2 At the Trade Fair在交易会 Unit 3 At the Customs在海关 Unit 4 At the Factory在工厂 Unit 5 At the Hotel在酒店 Unit 6 At the Airport在机场