Chapter 1 Job-hunting Unit 1 Preparedness Unit 2 Personal Information Unit 3 Education Background Unit 4 Career Skills Unit 5 Language Skills Unit 6 Personal Advantages Unit 7 Career Prospects Unit 8 Working Experience Unit 9 Reasons for Leaving Unit 10 One's Resource Unit 11 Pay and Remuneration Unit 12 About Availabilily Unit 13 The Result of Job-hunting Chapter 2 First Day in Office Unit 1 Company Profile Unit 2 Going to Work Unit 3 Optional Practical Training Unit 4 Signing a Contract Unit 5 Welfare and Remuneration Unit 6 Job Responsibilities Unit 7 Getting to Know Colleagues Unit 8 Welcoming Newcomer Unit 9 Assigning Works Unit 10 Orientation Unit 11 Company Retreats Unit 12 Institutions Unit 13 Brainstorm Unit 14 Job Requirement Unit 15 Working Pressure mt Chapter 3 Daily Affairs Unit 1 Foxes Unit 2 Letters Unit 3 Online Work Unit 4 Typing and Copying Unit 5 Filing Unit 6 Noticing Unit 7 Business Calls Unit 8 Telephone Messages Unit 9 Arranging Trips Unit 10 Reporting Work Unit 11 Office Supplies Unit 12 Expense Reimbursement Unit 13 Communication Chapter 4 Public Relations Event Unit 1 Calling On a Customer Unit 2 Receiving Visitors Unit 3 Business Visit Unit 4 Company Introduction Unit 5 Product Information Unit 6 Media Planning Unit 7 Business Invitation Unit 8 Products Show Unit 9 After Service Unit 10 Sales Promotion Unit 11 Handling Complaints Unit 12 Nonconforming Material Unit 13 Cooperation Unit 14 Marketing Research Unit 15 Enhance the Reputation Unit 16 Product Launch Unit 17 Crisis Transaction Unit 18 Trade Show Chapter 5 Business Meeting Unit 1 Data Preparation Unit 2 Meeting Arrangement Unit 3 Meeting Notice Unit 4 In Session Unit 5 The Agenda Unit 6 Taking Minutes Unit 7 Discussion Unit 8 Progress Meeting Unit 9 Proposing Suggestions Unit 10 Making a Summary Unit 11 Closing the Meeting Chapter 6 The Personnel Management Unit 1 Being Late Unit 2 Checking Attendance Unit 3 Excused Leave Unit 4 Sick Days Unit 5 Overtime Unit 6 Retiring Unit 7 Changes of Personnel Unit 8 Downsizing Unit 9 Resignation Unit 10 Promoted Unit 11 Transfer Position Unit 12 Covering for Others Unit 13 Seek Development Unit 14 Achievement Assessment Unit 15 Asking for a Raise Unit 16 Paid Holidays Unit 17 Award Money Chapter 7 Office Etiquette Unit 1 Dressing Etiquette Unit 2 Small Talk Unit 3 Business Dinner Unit 4 Working with Employees Unit 5 Working with the Boss Unit 6 Gossip in Office Unit 7 Occupational Safety Unit 8 Local Customs Unit 9 Cultural Exchange Chapter 8 Interpersonal Unit 1 Offering Help Unit 2 Work Progress Unit 3 Teamwork Unit 4 Giving Guidance. Unit 5 Making Requests Unit 6 Working Instructions Unit 7 Reminding Unit 8 Praising and Promoting Juniors Unit 9 Comments on the Boss Unit 10 Outspoken Unit 11 Office Chatting Unit 12 Complaining Unit 13 Interpersonal Conflict Unit 14 Answering Back Sarcastically Unit 15 Refuse Definitely Unit 16 Expressing Thanks and Apologizing Unit 17 Self-regulation
