Unit 1 Introduction to Logistics
Section 1 Theme Warming-up
Text 1 What Is Logistics
Dialogue 1 Introduction to Logistics Company
Section 2 Elevating Vision
Text 2 Activities in Logistics System
Dialogue 2 Visiting a Logistics Company
Section 3 Relevant Knowledge
Unit 2 Customer Service
Section 1n Theme Warming-up
Text 1 What Is Customer Service
Dialogue 1 Delay of Delivering
Section 2 Elevating Vision
Text 2 How to Improve Customer Service Level
Dialogue 2Making a Complaint
Section 3 Relevant Knowledge
Unit 3 Warehousing
Section 1 Theme Warming-up
TextIWarehouse Operation
Dialogue 1 Visiting a Warehouse
Section 2Elevating Vision
Text 2 Inventory Management
Dialogue 2 How Much Should I Order
……
