Preface to Revised Edition How This Book Was Written―And Why Nine Suggestions on How to Get the Most Out of This Book Part 1 Fundamental Techniques In Handling People 1 “If You Want to Gather Honey, Don’t Kick Over the Beehive” 2 The Big Secret of Dealing with People 3 “He Who Can Do This Has the Whole World with Him. He Who Cannot, Walks a Lonely Way” Part 2 Six Ways To Make People Like You 1 Do This and You’ll Be Welcome Anywhere 2 A Simple Way to Make a Good Impression 3 If You Don’t Do This, You Are Headed for Trouble 4 An Easy Way to Become a Good Conversationalist 5 How to Interest People 6 How To Make People Like You Instantly Part 3 Twelve Ways To Win People To Your Way Of Thinking 1 You Can’t Win an Argument 2 A Sure Way of Making Enemies―and How to Avoid It 3 If You're Wrong, Admit It 4 A Drop Of Honey 5 The Secret of Socrates 6 The Safety Valve in Handling Complaints 7 How to Get Cooperation 8 A Formula That Will Work Wonders for You 9 What Everybody Wants 10 An Appeal That Everybody Likes 11 The Movies Do It. TV Does It. Why Don't You Do It? 12 When Nothing Else Works, Try This Part 4 ？ Be a Leader How To Change People Without Giving Offence or Arousing Resentment 1 If You Must Find Fault, This Is the Way to Begin 2 How to Criticize―and Not Be Hated for It 3 Talk About Your Own Mistakes First 4 No One Likes to Take Orders 5 Let the Other Man Save Face 6 How to Spur Men on to Success 7 Give the Dog a Good Name 8 Make the Fault Seem Easy to Correct 9 Making People Glad to Do What You Want
