Contents
Chapter 1 Technical Writing:A Brief Introduction
1.1 Rhetorical Aspects of Technical Writing
1.2 The Author and Audience of Technical Writing
1.2.1 The Author of Technical Writing
1.2.2 The Audience of Technical Writing
1.3 The lmportance of Technical Writing in theWorkplace
Chapter 2 Constructing Effective Documents:Design Principles and Visualization
2.1 The C.R.A.P Principles
2.1.1 Contrast
2.1.2 Repetition
2.1.3 Alignment
2.1.4 Proximity
2.2 Typefaces and Line Length
2.2.1 Typefaces
2.2.2 Line Length
2.3 Visualization in Technical Writing
2.3.1 Tables
2.3.2 Graphs
2.3.3 Charts
2.3.4 Infographics
2.3.5 Mind Maps
Chapter3 Writing Business Correspondence
3.1 Principles of Effective Correspondence
3.1.1 Creating Goodwill
3.1.2 Communicating Honestly
3.1.3 Using a Suitable Tone and the \"You\"Attitude
3.1.4 Providing Need-to-Know Information Accurately
and Logically
3.1.5 Using Concise,Standard Language and
Avoiding Cliches
3.2 Basic Pattern of Business Correspondence
3.2.1 Letters: Features, the Rhetorical Situation,and Elements
3.2.2 E-mails: Features, the Rhetorical Situation, Elements,and Netiquettes
3.2.3 Memos: Features, the Rhetorical Situation, Elements,and Format
3.3 Language Styles of Daily Correspondence
3.3.1 Language for Informative and Good Messages
3.3.2 Language for Bad News Messages
3.3.3 Language for Persuasive Messages
3.4 Chapter Examples
Chapter 4 Writing for Employment
4.1 Resumé
4.2 Letter ofApplication
4.3 Follow-up Message
4.4 Portfolio
4.5 Chapter Example
Chapter 5 Writing Proposals
5.1 Definition
5.2 Rhetorical Situations
5.2.1 Author
