Chapter 1 Research Background
1.1 Introduction
1.2 Research rationale
1.3 The objectives
1.4 The structure of the book
Chapter 2 Theories on WTC and Relevant Research
2.1 The concept of WTC
2.2 Theoretical foundations of the WTC concept
2.3 Development of WTC research
2.4 Identified variables influencing WTC
2.5 Insights from the WTC construct and previous research:What will this study do?
Chapter 3 Methodology Issues
3.1 Research design
3.2 Participation selection
3.3 Instrument development
3.4 Data collection
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