Part 1 The Front Desk
前厅服务英语
Scene One Room Reservations
Scene Two At the Reception Desk
Scene Three Business Center
Scene Four Concierge Service
Scene Five The Cashier
Part 2 Housekeeping Department
客房服务英语
Scene One Chamber Service
Scene Two Laundry Service
Scene Thfee Personal Service
Part 3 Food & Beverage Department
餐饮服务英语
Scene One Welcoming Guests
Scene Two Taking Orders
Scene Three Serving Dishes
Scene Four Bar Service
Scene Five Room Service
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