Unit 1 Fundamentals of Business Etiquette
Lead-in
Reading
Text： Essentials of Business Etiquette
Business Etiquette Tips： Protocol of Introducing People
Situational Dialogue on Introduction Etiquette for First Meeting
Exercises
Business Etiquette Self-test
Unit 2 Businesslmage Etiquette
Lead-in
Reading
Text： Projecting a Trustworthy Business Image
Business Etiquette Tips： Protocol of Exchanging Business Card
Situational Dialogue on Image Etiquette for Dress Codes
Exercises
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