Ackntnoledgements
Notes on Data and Transcription
Part Ⅰ：Describing Workplace Discourse
1.What Is Workplace Discourse?
1.1 Introduction
1.2 Workplace，institutional，professional and business discourse
1.3 Communities of practice and discourse communities
1.4 Approaches to analysing workplace discourse
1.5 Where does workplace discourse occur?
1.6 Workplace discourse in a changing world
1.7 Outline of the book
2.Workplace Genres：Activities and Texts in Workplace Discourse
2.1 Introduction
2.2 Recurring or widespread genres in the workplace
2.3 The use of genres within organizations
2.4 Conclusion
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