Unit 1 Introduce the Asian Games 1
Unit 2 Pick up Guests at Airport 11
Unit 3 Help Visitors at Railway Stations 21
Unit 4 Take Hangzhou Metro 30
Unit 5 Serve Customers at Hotels 44
Unit 6 Recommend Hangzhou Cuisine 53
Unit 7 Offer Volunteering at Venues 63
Unit 8 Travel around Hangzhou 75
Unit 9 Give Visitors Directions 86
Unit 10 Visitors at Hospitals 96
