Unit 1 Job Interview Part I Speaking Part II Listening Unit 2 Working Abroad Part I Speaking Part II Listemng Unit 3 Business,Travel Part I Speaking Part II Listening Unit 4 Business Meeting Part I Speaking Part II Listening Unit 5 Business Negotiation Part I Speaking Part II Listening Unit 6 Business Networking Part I Speaking Part II Listening Unit 7 Business Presentation Part I Speaking Part II Listening Unit 8 Customer Service Part I Speaking Part II Listening Unit 9 Sales Promotion Part I Speaking Part II Listening Unit 10 Complaint and Claim Part I Speaking Part II Listening Unit 11 Business Management Part I Speaking Part II Listening Unit 12 Business and Technology Part I Speaking Part II Listening Unit 13 Business Investment Part I Speaking Part II Listening Unit 14 Customer Order Part I Speaking Part II Listening Unit 15 Work Ethics Part I Speaking Part II Listening Bibliography Acknowledgments