SECTION1 Negotiation Fundamentals
Chapter1 NEGOTIATION PREPARATION
Chapter2 TACTICS OF GAINING POWER IN A NEGOTIATION
Chapter3 NEGOTIATION STRATEGIES
Chapter4 NEGOTIATION ACROSS CULTURES
Chapter5 VALUE CREATION AND CLAIM
SECTION2 Situational Negotiations
Chuapter6 NECOTIATIN ON PRICE
Chapter7 NEGOTIATION ON QUALITY
Chupter8 NEGOTIATION ON PACKING
Chapter9 NEGOTIATION ON PAYMENT
Chapter10 NEGOTIATION ON TRANSPORTATION
Chapter11 NEGOTIATION ON INSURANCE
Chapter12 NEGOTIATION ON COMPLAINT AND CLAIM
Chapter13 NEGOTIATION ON AGENCY
Chapter14 NECOTIATION ON JOINT VENTURE
Bibliography