跨文化交际技巧——如何跟西方人打交道(修订版)

依据《大学英语教学指南》，外教社策划推出了“跨文化交际英语课程系列”，力图充分挖掘大学英语课程丰富的人文内涵，满足各高校开设跨文化交际英语课程的需要。“跨文化交际英语课程系列”包括跨文化交际技巧、英美文化、文学、中国文化等多个品种。品类丰富、涵盖面广，旨在帮助学生了解中外不同的世界观、价值观、思维方式及社会组织的差异，培养学生的文化与跨文化意识。提高学生社会语言能力和跨文化交际能力。《跨文化交际技巧：如何跟西方人打交道（修订版）》以中国英语学习者与欧美人士交往的常见细节和冲突为切入口，采用来信求助、专家释疑等新颖手法，将跨文化交际理论知识、实际案例分析和语言学习相结合，提供消弭误解、与西方人融洽相处的方法。本教程贴近学生生活，能持续吸引学生注意力，调动学生积极性，达到很好的课堂教与学的效果。

Acknowledgements
To the Teacher:Teaching Encounters with Westerners
Unit 1:Intercultural Communication
Letter to Fran:Pete's First Day in China
Intercultural Communication:Intercultural Communication and Understanding Westerners
Encounter:The Gift
Generalizing About Western Culture:Can We Generalize About "Western Culture"?
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 2:Interpreting Intercultural Encounters
Encounter:The Taxi
Intercultural Communication:Interpreting What Foreigners Mean
Letter to Fran:A Helping Hand
Generalizing About Western Culture:Individualist and Collectivist Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 3:Speaking in a Foreign Language
Encounter:Mistakes
Intercultural Communication:Speaking in a Foreign Language and Stress
Encounter:The Compliment
Generalizing About Western Culture:Difference in Rank and Power
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 4:Culture Shock
Letter to Fran:The Shopper
Intercultural Communication:Culture Shock and Culture Fatigue
Letter to Fran:Not Eating
Generalizing About Western Culture:Western Communication Styles
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 5:Expectations and Intercultural Encounters
Encounter:The Invitation
Intercultural Communication:Expectations and Projected Cultural Similarity
Letter to Fran:The Goodnight Kiss
Generalizing About Western Culture:Conformity in Western Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 6:Ethnocentrism
Letter to Fran:Who Pays?
Intercultural Communication:Ethnocentrism
Encounter:Living Together
Generalizing About Western Culture:Family Relationships in the US
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 7:Ingroups and Outgroups
Encounter:Left Out of the Conversation
Intercultural Communication:Ingroups and Outgroups
Letter to Fran:Critics
Generalizing About Western Culture:In/Outgroups in Collectivist and Individualist Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 8:Telling Stories About Encounters
Letter to Fran:Exceptions
Intercultural Communication:War Stories
Encounter:Grandma
Generalizing About Western Culture:Dealing with Conflict
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 9:The Benefit of the Doubt
Letter to Fran:An American Friend
Intercultural Communication:Giving the Benefit of the Doubt
Letter to Fran:Cars
Generalizing About Western Culture:Friendship Patterns
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 10:Being an Effective Intercultural Communicator
Encounter:Made in the USA
Intercultural Communication:Being an Effective Intercultural Communicator
Encounter:Democracy
Generalizing About Western Culture:Advice for Communicating with Westerners
Learning About Other Cultures
Review:Using Words and Word Combinations
References