Preface Getting Started:Important Things to Learn First USING STATISTICS:"You Cannot Escape from Data" GS.1 Statistics:A Way of Thinking GS.2 Data:What Is It? GS.3 The Changing Face of Statistics GS.4 Statistics:An Important Part of Your Business Education REFERENCES KEY TERMS EXCEL GUIDE MINITAB GUIDE 1 Defining and Collecting Data USING STATISTICS:Beginning of the End…Or the End of the Beginning? 1.1 Defining Variables 1.2 Collecting Data 1.3 Types of Sampling Methods 1.4 Types of Survey Errors THINK ABOUT THIS:New Media Surveys/Old Sampling Problems USING STATISTICS:Beginning of the End…Revisited SUMMARY REFERENCES KEY TERMS CHECKING YOUR UNDERSTANDING CHAPTER REVIEW PROBLEMS CASES FOR CHAPTER 1 CHAPTER 1 EXCEL GUIDE CHAPTER 1 MINITAB GUIDE 2 Organizing and Visualizing Variables USING STATISTICS:The Choice Is Yours 2.1 Organizing Categorical Variables 2.2 Organizing Numerical Variables 2.3 Visualizing Categorical Variables 2.4 Visualizing Numerical Variables 2.5 Visualizing Two Numerical Variables 2.6 Organizing and Visualizing a Set of Variables 2.7 The Challenge in Organizing and Visualizing Variables USING STATISTICS:The Choice Is Yours,Revisited SUMMARY REFERENCES KEY EQUATIONS KEY TERMS CHECKING YOUR UNDERSTANDING CHAPTER REVIEW PROBLEMS CASES FOR CHAPTER 2 CHAPTER 2 EXCEL GUIDE CHAPTER 2 MINITAB GUIDE 3 Numerical Descriptive Measures USING STATISTICS:More Descriptive Choices 3.1 Central Tendency 3.2 Variation and Shape 3.3 Exploring Numerical Data 3.4 Numerical Descriptive Measures for a Population 3.5 The Covariance and the Coefficient of Correlation 3.6 Descriptive Statistics:Pitfalls and Ethical Issues …… 4 Basic Probability 5 Discrete Probability Distributions 6 The Normal Distribution 7 Sampling Distributions 8 Confidence Interval Estimation 9 Fundamentals of Hypothesis Testing:One-Sample Tests 10 Two-Sample Tests and One-Way ANOVA 11 Chi-Square Tests 12 Simple Linear Regression 13 Multiple Regression