Unit 1 Dealing with Problems 1
Unit 2 Inquiries 7
Unit 3 Quotes and Orders 14
Unit 4 Making Offers and Bargaining 20
Unit 5 Logistics 28
Unit 6 Closing a Deal 34
Unit 7 Getting the Meeting Started 41
Unit 8 Starting the Formal Presentation 48
Unit 9 Talking about Trends 56
Unit 10 Making Decisions and Summing up 64
Unit 11 The Company 70
Unit 12 Company Resources 78
Unit 13 Help Wanted 85
Unit 14 The Interview 91
Unit 15 In the Office 97
Unit 16 Advertisement 106
