商务英语写作(修订版)

《商务英语写作》从交际原则出发。突出商务写作的特点，强调简明完整，清楚正确的写作风格和原则，介绍了各类商务信函的结构和特点，提供各类信函的常用句型与表达方式，通过正反两方面的实例说明每种信函的写作原则与注意事项，配有丰富的练习，帮助学生全面提高商务写作能力与沟通技巧。

Chapter 1 An Overview of Business Writing 商务写作概述
Chapter 2 Structure and Stylas of Business Letters 商务信函的结构与格式
Chapter 3 Sales-related Inquiries and Replies 询盘与回复函
Chapter 4 Order Letters and Confirmation Letters 订单与确认函
Chapter 5 Letters of Shipment 装运函
Chapter 6 Letters of Payment and Settlement of Accounts 付款与结账函
Chapter 7 Routine Claims and Adjustments 日常索赔与理赔函
Chapter 8 Persuasive Claims and Refusals 说服性索赔与拒绝函
Chapter 9 Sales Letters 销售函
Chapter 10 Invitations and Thank-you Letters 邀请函与感谢信
Chapter 11 Letters of Apology and Congratulation 道歉信与祝贺信
Chapter 12 Notices and Announcements 通知与通告
Chapter 13 Memos and Minutes 备忘录与会议记录
Chapter 14 Resume 简历
Chapter 15 Letters of Application 申请函
Chapter 16 Letters of Recommendation 推荐信
Chapter 17 Proposals 意向书
Chapter 18 Reports 报告
Chapter 19 Questionnaires 调查问卷
Chapter 20 Business Agreements 商务协议
Reference Answers 参考答案