Unit 1 Format of Business English Letters Layout of Business Letter-writing Format of Business Letter-writing Addressing Envelopes Layout of Business E-mail Unit 2 Body of Business English Letters 1 The International Fair 2 Appreciation 3 Invitation 4 Reservation 5 Notification 6 Recommendation 7 Sales Promotion 8 Placing Orders 9 Payment 10 A Credit Reference 11 Job Search 12 Product Consultation 13 Claims and Settlement 14 Quotation 15 Business Negotiation 16 Apology 17 Visiting 18 Condolences Unit 3 Common Business E-mail Collection 1 Landing a Dream Job 2 My Visit to San Francisco 3 Response for Visit to San Francisco 4 Change of My E-mail Address 5 Finding a Host Family 6 Mail-order Catalog 7 My Order for the Everflo Baby Carriage 8 Reply on Your Order of Baby Carriage 9 Job Application with Resume 10 Inviting to Job Interview 11 Confirm an Appointment 12 Requesting a Meeting 13 Thanks for a Warm Reception 14 Team Meeting on Project Z 15 Clarification of Assigned Task 16 Request for Vacation 17 I will be on Vacation 18 Interested in Your Services 19 Appreciate Your Referral 20 Visit Our New Website Unit 4 Useful Sentence for Business E-mail 1 Usual Greetings 2 Greetings of Special Day 3 Grateful Expression 4 Apologizing 5 Thanks for Replying 6 Recent Situation 7 The Reception Invitation 8 To Inform and Inquire 9 Confirming Information 10 Requesting Help 11 Shopping 12 Expressing Your Opinion 13 Complain 14 Appointments and Commitments 15 The Complementary Close 16 Greetings of Closing Appendix 1 Common Abbreviations 2 Department and Job Title of Companies 3 World's Major Ports References
