Unit 1 Modern Business Correspondence
Unit 2 Establishment of Business Relations
Unit 3 Inquiries and Offers
Unit 4 Order
Unit 5 Contracts
Unit 6 Terms of Payment (L/C)
Unit 7 Shipment
Unit 8 Insurance
Unit 9 Packing
Unit 10 Claims and Arbitration
Appendix I Keys to the Exercises
Appendix II Translation of the Texts
References