Unit 1 Markets The people’s company P6 Unit 2 Brands Keeping it exclusive P26 Unit 3 Communication Messaging meltdown P46 Unit 4 Logistics The invisible industry P66 Unit 5 Innovation Pushing the limits P86 Unit 6 Alliances Company bosses on the prowl P106 Unit 7 Projects Mission to accomplish P126 Unit 8 Information The real-time economy P144 Unit 9 Technology The pace of change P162 Unit 10 Competition Winner takes all P182 Writing guide P201