Unit 1 Preparation for the Flight Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 2 Passenger Reception Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 3 Safety Check before Take off Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 4 Reasons for Delay Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 5 Drink and Meal Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 6 Special Passengers Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 7 Emergency Procedures Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 8 In flight Entertainment Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 9 Duty Free Sales Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 10 Transfer Service Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 11 Customs，Immigration and Quarantine Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English Unit 12 Pre arrival and Post arrival Section ADialogues Section BAnnouncements Section CSupplementary Reading Section DInterview English References Appendix The Key to the Exercises
