Unit 1 Job Application Task One Job Application Letter Task Two Resume Unit 2 External Correspondence Task One Section Ⅰ Letters of Invitation Section Ⅱ Accept/Decline an Invitation Task Two Congratulation Letters Task Three Thank-You Letters Task Four Apology Letters Unit 3 Internal Communication Task One Notices Task Two Memos Task Three Business Reports Task Four Meeting Minutes Unit 4 Conference and Exhibition Writings Task One Company Profile Task Two Product Presentation Task Three Letter of Establishing Business Relations Unit 5 Business Contact Task One Enquiries and Offers Task Two Counter-Offers and Re-Counter-Offers Task Three Order Task Four Business Contract Unit 6 Contract Execution Task One Payment Task Two Shipment Task Three Insurance Task Four Complaints, Claims & Adjustments Section Ⅰ Complaints and Claims Section Ⅱ Adjustment Letter Appendix Ⅰ Guide to Certificates Appendix Ⅱ Key to Exercises
