Unit 1 Careers in Hospitality Industry Ⅰ Reading： The Hospitality Industry Ⅱ Warm Up： Workplaces in Hospitality Industry Ⅲ Career Planning Ⅳ Writing： Resume Ⅴ Learning More Unit 2 Travel Agent Ⅰ Reading： Travel Agency and Travel Agent Ⅱ Warm Up： Procedure of Travellnquiry Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Reply to Inquiry Email ⅤⅡ Learning More Unit 3 Meeting Guests Ⅰ Reading： On the Way to the Hotel Ⅱ Warm Up： Traveling Abroad Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Welcome Speech ⅤⅡ Leanung More Unit 4 I Receptionist Ⅰ Reading： Receptionist job Description Ⅱ Warm Up： Types of Hotels Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Letter of Confirmation ⅤⅡ Leanung More Unit 5 I Concierge Ⅰ Reading： Concierge Job Description Ⅱ Warm Up： Jobs ofa Concierge Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： A Reply to a Complaint Letter ⅤⅡ Learning More Unit 6 I Housekeeper Ⅰ Reading： Housekeeper job Description Ⅱ Warm Up： Room Facilities Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing ： Laundry List ⅤⅡ Learning More Unit 7 One Button Service Ⅰ Reading： Executive Floor Ⅱ Warm Up： Facilities in Business Center Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing ： Invitation Letter ⅤⅡ Learning More Unit 8 Host and Hostess Ⅰ Reading ： Host and Hostess Job Description Ⅱ Warm Up ： Types of Restaurants Ⅲ Dialogues Ⅳ Listenmg Ⅴ Speaking ⅤⅢ Writing： Banquet Reservation Form ⅤⅡ Learning More Unit 9 Waiter and Waitress Ⅰ Reading： Chinese Cuisine Ⅱ Warm Up ： Western Food Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing ： Menu ⅤⅡ Learning More Unit 10 Bartender Ⅰ Reading： Bartender Job Description Ⅱ Warm Up： Types of Wines Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Drink List and Snack List ⅤⅡ Learning More Unit 11 Tour Guide 1 On the Way to the Attraction Ⅰ Reading： Tour Guide Job Description Ⅱ Warm Up ： Types of Travel Activities Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing ： Tour Guide Speech ⅤⅡ Learning More Unit 12 Tour Guide 2 In the Scenic Spot Ⅰ Reading ： Theme Park Ⅱ Warm Up ： Types of Attractions Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Itinerary ⅤⅡ Learning More Unit 13 Tourist Shopping Ⅰ Reading ： Shopping in China Ⅱ Warm Up： Chinese Souvenirs Ⅲ Dialogues Ⅳ Listening Ⅴ Speaking Ⅵ Writing： Thank—you Note ⅤⅡ Learning More …… Unit 14 Entertainment Unit 15 Health Care Unit 16 Farewell References
