Unit One Secretarial Qualities Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Two Daily Reception Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Three Secretary Etiquette Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Four Office Management Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Five Phone Call Handling Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Six Paperwork Handling Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Seven Postal Telecommunication Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Eight Schedule Making Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Nine Meeting Arrangement Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Ten Making Reservations Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Eleven Social Activities Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Twelve Overseas Traveling Arrangement Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading Unit Thirteen Business Negotiation Part Ⅰ Read and Practice Part Ⅱ Text Part Ⅲ Additional Reading 参考答案
