Chapter 1 Business Writing and Communication 1.1Definition and Importance of Business Writing 1.2General Steps for Business Writing 1.3Principles for Effective Business Writing 1.4Effective Communication Exercises Chapter 2 Business Writing Styles 2.1Writing Style and Business Writing Style 2.2The Tone in Business Writing 2.3Conciseness in Business Writing 2.4Tips for an Effective Business Writing Style Exercises Chapter 3 Language Skills and Writing Techniques 3.1Language Skills 3.2Writing Techniques 3.3Tips for Business Writing Exercises Chapter 4 Business Letter Writing 4.1Basics of Business Letter Writing 4.2Suggestions for Selecting Words 4.3Writing Skills 4.4Examples of Business Letters Exercises Chapter 5 Job-Related Writings 5.1Application Letter Writing 5.2Memo and E-mail Writing Exercises Chapter 6 Goodwill and Social Letter Writings 6.1Basic Business Letter Format 6.2Letters of Congratulation 6.3Thank You Letters 6.4Apology Letters 6.5Holiday Letters Exercises Chapter 7 Office Routine Letters 7.1Invitation Letters 7.2Introduction Letters 7.3A Business Itinerary 7.4Notification Letter Exercises Chapter 8 Business Report Writing 8.1Classification of Business Report 8.2Instructions for Writing Business Report Exercises Chapter 9 Contract Writing 9.1Definition and Functions of Business Contract 9.2Contract Formation 9.3Breach of Contract 9.4Main Clauses of Business Contract 9.5Guidelines for Business Contract Writing Exercises Chapter 10 Company Profiles 10.1Preparing a Company Profile 10.2Structure of Company Profile 10.3The Appropriate Style of Company Profile 10.4Samples of Corporate Files Exercises Chapter 11 Business Advertisements 11.1Six Laws of Small Business Advertising Success 11.2Choosing Right Advertisement for Your Business 11.3Choosing Right Media of Advertisement 11.4How to Design an Advertisement 11.5Language Features of Advertisement Exercises Chapter 12 Business Proposal 12.1Types of Proposal 12.2Managing Business Proposal 12.3Writing a Business Proposal 12.4Key Elements of Winning Business Proposals 12.5Example of a Request for Proposal Exercises Chapter 13 Corporate Governance 13.1Rights and Equitable Treatment of Shareholders 13.2Codes and Guidelines 13.3Mechanisms and Controls 13.4Principles of Good Corporate Governance 13.5Examples of Corporate Governance Exercises Chapter 14 Business Charter 14.1Definition of Business Charter 14.2Corporate Charter Number 14.3Standard Business Charter Template 14.4Example of Corporate Charter Exercises Keys to Exercises