Part A Understanding Fashion Marketing 第 1部分 了解时装营销 1
Chapter One An Introduction to Fashion Marketing 第1章 时装营销绪论 2 1.1 What is fashion? /什么是时装 2 1.2 What is marketing? /什么是营销 4 1.3 What is fashion marketing? /什么是时装营销 6 1.4 Fashion marketing in practice /时装营销实践 6 1.5 How fashion marketing can help the fashion industry / 时装营销如何有利于时装业 11 1.6 What fashion marketers do:five examples / 时装营销者所从事的工作:5个范例 12 1.7 Ethical issues in fashion marketing /时装营销中的伦理问题 13 1.8 An overview of the fashion marketing process / 时装营销过程概述 15 1.9 Summary /小结 17
Chapter Two The Fashion Market and the Marketing Environment 第2章 时装市场和营销环境 19 2.1 Introduction /引言 19 2.2 The development of the fashion market /时装市场的发展 19 2.3 The fashion market: size and structure /时装市场:规模和结构 22 2.4 Marketing environment /营销环境 28 2.5 Micro-marketing environment /微观营销环境 28 2.6 Macro-marketing environment /宏观营销环境 38 2.7 Trends in the marketing environment /营销环境中的趋势 63 2.8 Summary /小结 65
Part B Understanding and Researching the Fashion Purchaser 第 2部分 了解和调研时装买方 67
Chapter Three The Fashion Consumer and Organizational Buyer 第3章 时装消费者和团体购买者 68 3.1 Introduction /引言 68 3.2 Why study the fashion buyer? /为什么研究时装消费者 69 3.3 Fashion consumer decision-making /时装消费者的购买决策 74 3.4 Psychological processes /心理过程 79 3.5 Sociological aspects of consumer behaviour / 消费者行为的社会属性 90 3.6 The organizational buyer /团体购买者 103 3.7 Summary /小结 104
Chapter Four Fashion Marketing Research 第4章 时装市场营销调研 106 4.1 Introduction /引言 106 4.2 The purpose of marketing research /营销调研的作用 106 4.3 An overview of the marketing research process / 营销调研过程的概述 109 4.4 Problem definition and setting research objectives / 确定问题和锁定调查对象 109 4.5 Research design /调研设计 110 4.6 Data sources /资料来源 110 4.7 Practical sampling methods /实用的抽样方法 112 4.8 Primary data collection methods /一手资料的收集方法 119 4.9 Data collection methods /资料收集的方法 121 4.10 Questionnaire design /调查问卷的设计 124 4.11 Attitude measurement and rating scales / 态度测量和评价量表 128 4.12 The role of marketing research in new product development / 营销调研在新产品开发中的作用 130 4.13 Forecasting fashion /流行预测 133 4.14 The Internet as a research tool /调研工具:网络 135 4.15 International marketing research /国际市场调研 138 4.16 Summary /小结 139
Part C Target Marketing and Managing the Fashion Marketing Mix 第3部分 目标营销与营销组合管理 141
Chapter Five Segmentation and the Marketing Mix 第5章 市场细分与营销组合 142 5.1 Introduction and overview /引言 142 5.2 Mass marketing and market segmentation / 大众营销与市场细分 143 5.3 Segmentation: rationale, bases and strategy / 市场细分:原理、基础和策略 146 5.4 Positioning and perceptual mapping /定位和认知图 153 5.5 The fashion marketing mix /时装营销组合 155 5.6 Summary /小结 157
Chapter Six Designing and Marketing Fashion Products 第6章 时装产品设计与营销 159 6.1 Introduction /引言 159 6.2 The importance of fashion products /时装产品的重要性 160 6.3 The nature of fashion products /时装产品的本质 162 6.4 The fashion industry and new product development / 时装业和新产品开发 172 6.5 Retail buying sequence: autumn and winter season / 零售采购顺序:秋冬季 177 6.6 The product mix and range planning / 产品组合和产品系列企划 178 6.7 Fashion and related life cycles /时装与产品生命周期 186 6.8 Summary /小结 193
Chapter Seven Pricing Garments and Fashion Services 第 7章 时装定价与服务 195 7.1 Introduction /引言 195 7.2 Different views of price /关于价格的不同观点 195 7.3 The role of price decisions within marketing strategy / 营销策略中价格决策的作用 197 7.4 External factors influencing price decisions / 影响定价的外部因素 198 7.5 Internal factors influencing price decisions / 影响定价的内部因素 202 7.6 Main methods of setting prices /定价的主要方法 202 7.7 Pricing strategies in relation to new products / 新产品的定价策略 210 7.8 Pricing strategies to match the competition / 参照竞争者定价的策略 211 7.9 Price changes /价格变动 212 7.10 Summary /小结 215
Chapter Eight Fashion Distribution 第 8章 时装分销 216 8.1 Introduction / 引言 216 8.2 The importance of fashion retailing / 时装零售的重要性 216 8.3 Structural issues / 结构问题 218 8.4 The industry’s components /产业构成 223 8.5 Trends in retailing /零售的趋势 230 8.6 The Internet /互联网 235 8.7 The ‘grey market’ /灰色市场 237 8.8 Retail marketing effectiveness /零售营销的效益 238 8.9 Summary /小结 239
Chapter Nine Fashion Marketing Communications 第9章 时装营销传播 240 9.1 Introduction /引言 240 9.2 The marketing communications environment /营销传播环境 241 9.3 The traditional approach to promotion /传统的促销方式 242 9.4 Fashion advertising /时装广告 246 9.5 Sales promotion /营业推广 248 9.6 Public relations /公共关系 248 9.7 Celebrity endorsement and sponsorship /名人代言和赞助 250 9.8 Personal selling /人员促销 252 9.9 Visual merchandising to visual marketing / 从视觉推销到视觉营销 253 9.10 International marketing communications /国际营销传播 256 9.11 Ethics in marketing communications / 营销传播中的道德标准 257 9.12 Evaluating the effectiveness of marketing communications / 营销传播 的有效性评估 258 9.13 New directions in fashion marketing communications / 时装营销传播的新动向 259 9.14 Summary /小结 260
Chapter Ten Fashion Marketing Planning 第 10章 时装营销规划 262 10.1 Introduction / 引言 262 10.2 The planning process and objectives / 规划过程和目标 262 10.3 Marketing audits and SWOT analysis / 营销审计和 SWOT分析 264 10.4 Marketing strategy /营销策略 267 10.5 The fashion marketing plan /时装营销规划 271 10.6 Implementation and organizational issues /实施与组织问题 273 10.7 Summary /小结 275 Glossary of Fashion Marketing Terms/时装营销专业术语 277 Acknowledgements/致谢 283 List of Contributors/参编者简介 285