Unit 1Basic Knowledge of Business Letter Writing 1 1.1 Introduction 1 1.2 The Principles of Business Letter Writing 2 1.3 Preparation before Writing 5 1.4 Useful Sentences in Business Letters 6 Words & Vocabulary 11 Supplementary Reading 12 Exercises 15 Unit 2Establishing Business Relations 22 2.1 Introduction 22 2.2 Writing Skills 25 2.3 Sample Letters 26 2.4 Useful Sentences in Business Letters 29 Words & Vocabulary 30 Supplementary Reading 31 Exercises 33
Unit 3Inquiries and Replies 38 3.1 Inquiry 38 3.2 Reply 48 3.3 Useful Sentences 51 Words & Vocabulary 52 Supplementary Reading 53 Exercises 55 Unit 4Credit Investigation 59 4.1 Introduction 59 4.2 Letter Samples 61 4.3 Useful Sentences 66 Words & Vocabulary 67 Supplementary Reading 67 Exercises 70 Unit 5Quotation and Offers 74 5.1 Introductions 74 5.2 Writing Skills 77 5.3 Letter Samples 78 5.4 Useful Sentences on Enquiries and Relies 84 Words & Vocabulary 85 Supplementary Reading 85 Exercises 88 Unit 6Counter Offer 91 6.1 Introduction 91 6.2 Writing Skills 92 6.3 Letter Samples 93 6.4 Some useful sentences on enquiry and reply 97 Words & Vocabulary 98 Supplementary Reading 98 Exercises 101 Unit 7Orders, Acceptance and Rejections 105 7.1 Introduction 105 7.2 Writing Skills 108 7.3 Letter Samples 111 7.4 Useful sentences on orders, acceptance and rejections 117 Words & Vocabulary 117 Supplementary Reading 118 Exercises 120 Unit 8Sales Promotion 125 8.1 Introduction 125 8.2 Writing Skills 128 8.3 Letter Samples 129 8.4 Useful Sentences on Sales Promotion 134 Words & Vocabulary 135 Supplementary Reading 136 Exercises 138 Unit 9Establishment of L/C and Amendment 142 9.1 Introduction 142 9.2 Writing Skills 146 9.3 Letters Samples 149 9.4 Useful Sentences 154 Words & Vocabulary 155 Supplementary Reading 156 Exercises 157 Unit 10Packing 161 10.1 Introduction 161 10.2 Writing Skills 162 10.3 Letter Samples 162 10.4 Useful Sentences 165 Words & Vocabulary 166 Supplementary Reading 167 Exercises 168 Unit 11Shipment 170 11.1 Introduction 170 11.2 Writing Skills 172 11.3 Sample Letters 173 11.4 Useful Sentences on Packing, Shipping Marks and Shipment 178 Words & Vocabulary 178 Supplementary Reading 179 Exercises 181 Unit 12Insurance 185 12.1 Introduction 185 12.2 Writing Skills 190 12.3 Letter Samples 193 12.4 Useful Sentences on Insurance 198 Words & Vocabulary 199 Supplementary Reading 199 Exercises 201 Unit 13Claims 204 13.1 Introduction 204 13.2 Writing Skills 206 13.3 Sample Letters 208 13.4 Useful Sentences on Claims 216 Words & Vocabulary 217 Supplementary Reading 218 Exercises 219 Appendix AUseful Abbreviations in International Trade 222 Appendix BThe Relevant Documents and Other Useful Expressions 226 参考文献 239