Unit One Layout of Business Letters Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Two Establishing Business Relations Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Three Enquiries and Replies Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Four Offers and Counter-offers Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Five Sales Promotion Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Six Orders and Acknowledgements Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Seven Packing Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Eight Transportation Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Nine Terms of Payment Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Ten Insurance Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Eleven Agencies Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Twelve Complaints and Adjustments Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Thirteen Electronic Correspondence Specimen Telex Specimen Fax Specimen E-mail Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Unit Fourteen Forms of Trade Specimen Letters Vocabulary Phrases and Expressions Notes Related Words and Phrases Reference Expressions Words and Phrases Power Development Exercises Appendix 1. Glossary 2. Phrases and Expressions 3. Notes 4. Related Words and Phrases 5. Key to Exercises Reference Books
