UNIT 1 RCCEIVING GUESTS UNIT 2 SERVING AT THE HOTEL UNIT 3 MAKING A SCHEDULE UNIT 4 MAKING APPOINTMENTS UNIT 5 TAKING AESSAGES UNIT 6 DEALING WITH CONFERENCE UNIT 7 HANDLING BUSINESS TRIPS UNIT 8 WORKING AT THE RXHIBITION UNIT 9 HANDLING ONLINE SERVICE UNIT 10 HANDLING AFTER-SALE SERVICE AUDIO SCRIPTS KEYS
