Unit 1 Essentials of a Business Letter 商务信函的基本要素 1.1 Layout of a Business Leaer 1.2 Letter Styles 1.3 Addressing Envelopes 1.4 Faxes and E―Mails Exercises Unit 2 Starting Business and Establishing Business Relation 开始业务与建立业务关系 2.1 Related Business Knowledge 2.2 Text 2.3 Useful Sentences 2.4 Writing Tutorial：Deciding the Type of Your Letter Exercises Unit 3 Enquiries and Quotations 询价与报价 3.1 Related Business Knowledge 3.2 Text 3.3 Useful Sentences 3.4 Writing Tutorial：Beginning of a Business Letter Exercises Unit 4 Offer，Counter-Offer，Acceptance and Refusal 发盘、还盘、接受或拒绝 4.1 Related Business Knowledge 4.2 Text 4.3 Useful Sentences 4.4 Writing Tutorial：Singling out the Key Purpose of Your Letter Exercises Unit 5 Credit and Status Enquires and Their Replies 资信查询及回复 5.1 Related Business Knowledge 5.2 Text 5.3 Useful Sentences 5.4 Writing Tutorial：Correct Paragraph Exercises Unit 6 Order，Acceptance and Refusal 订单、接受订单以及谢绝订单 6.1 Related Business Knowledge 6.2 Text 6.3 Useful Sentences 6.4 Writing Tutorial：Making A Businesslike Ending Exercises Unit 7 Conclusion of Business and the Fulfillment of a Contract 交易的达成和合同的履行 7.1 Related Business Knowledge 7.2 Text 7.3 Useful Sentences 7.4 Writing Tutorial：Proper Wording Exercises Unit 8 Letters to Discuss Payment 洽谈支付方式信 8.1 Related Business Knowledge 8.2 Text 8.3 Useful Sentences 8.4 Writing Tutorial：Composing Appropriate Sentences Exercises Unit 9 Urging the Establishment and Amendment of L／C 敦促开立和修改信用证 9.1 Related Business Knowledge 9.2 Text 9.3 Useful Sentences 9.4 Writing Tutorial：Keeping Coherence Exercises Unit 10 Packing，Marking and Shipment 包装、运输标志以及装运 10.1 Related Business Knowledge 10.2 Text 10.3 Useful Sentences 10.4 Writing Tutorial：Using the Correct Punctuation- Exercises Unit 11 Marine Insurance 海运保险 11.1 Related Business Knowledge 11.2 Text 11.3 Useful Sentences 11.4 Writing Tutorial：Revising and Checking for any Possible Mistakes Exercises Unit 12 Letters to Discuss Agencies 洽谈代理业务信 12.1 Related Business Knowledge 12.2 Text 12.3 Useful Sentences 12.4 Writing Tutorial：Paying Attention to Some Easily Misused Words or Phrases Exercises Unit 13 Complaints，Disputes，Claims and Their Settlements 投诉、争议、索赔及解决 13.1 Related Business Knowledge 13.2 Text 13.3 Useful Sentences 13.4 Writing Tutorial：Avoiding Dangling Modifiers Exercises Unit 14 Application Letters 求职信 14.1 Related Business Knowledge 14.2 Text 14.3 Useful Sentences 14.4 Writing Tutorial：Paying Attention to the Sentence Structure Exercises Appendix Ⅰ 各章练习题参考答案 Appendix Ⅱ 美国州名标准缩写 Appendix Ⅲ 加拿大省名标准缩写 Appendix Ⅳ 常用地址和商务机构缩略语 Appendix Ⅴ 世界主要机场、港口名称英中对照表
