Unit One Styles and Features in Language for International Business Engl ish 国际商务英语的文体风格和语言特点 Unit Two The Structure and Layout of a Business English Letter 商务英语书信格式 Unit Three Abbreviations in Business English and Message-Writing and Transmitting for Faxes and E-mails 商务英语中的缩写词和传真与电子邮件文稿的写作及传输 Unit Four Establ ishing Business Relations 建立业务关系 Unit Five Inquiries and Replies 询价与答复 Unit Six Offers and Bids 报盘与递盘 Unit Seven Counter-Offers and Counter-Counter Offers 还盘与反还盘 Unit Eight Acceptance and Order 接受与订货 Unit Nine Making Contract 签约 Unit Ten Packing 包装 Unit Eleven Shipment 装运 Unit Twelve Payment and Settlement 支付与结算 Unit Thirteen Insurance 保险 Unit Fourteen Commodity Inspection 商检 Unit Fifteen Complaints,Claims and Adjustments 投诉、索赔与理赔 Unit Sixteen Agencies 代理 Unit Seventeen Some Special Trading Practices 特殊贸易 Unit Eighteen Economic and Technical Cooperation and Joint Venture 经济技术合作与合资办企业