Module One Establishment of Business Relations
Sub 一 module 1 Layout of Business Letter / 3
Sub 一 module 2 Establishing Business Relations / 20
Module Two Negotiation of Contract Sub - module 3 Enquiries and Reply / 31 Sub - module 4 Offers and Counter - offers / 41 Sub - module 5 Order and Contract / 51
Module Three Execution of the Contract Sub 一 module 6 Terms of Payment / 65 Sub 一 module 7 Letter of Credit / 75 Sub - module 8 Packing / 87 Sub - module 9 Shipment / 100 -Sub - module 10 Insurance / 111 Sub - module 11 Complaints and Claims / 124
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