商务活动现场口语

夏宁满主编的《商务活动现场口语》由四个任务模块组成，即商务接待现场口语表达模块、商务谈判现场口语表达模块、商务休闲现场口语表达模块和核心话题现场交流模块，前三个模块逐级递进，是完成一笔交易必经的三个阶段；最后一个模块穿插在前三个阶段，是对前三个交流层次的补充。每个任务模块分成几个相应过程，每个过程独立成一个单元，单元之间呈逻辑上的先后关系。教材内容以进出口公司外贸业务员岗位为背景，以公司业务经理张涛先生及其助理马成小姐（兼任公司行政秘书）接待外商约翰逊先生的全过程为主线。其内容设计在突出交易过程顺序的同时，注重现场语言表达训练。 《商务活动现场口语》适用于高职院校应用英语、国际商务、国际贸易以及涉外旅游等专业教学使用，也可供希望提高商务英语沟通能力和掌握规范的商务口语技巧的有关人士、涉外相关行业从业人员、身处国际性商业环境中的中层管理者、需要具备一定商务英语知识的市场营销人员参考使用。

Module 1 Receiving Foreign Guests
Procedure 1 Receiving at the Airport
Procedure 2 Hotel Services
Procedure 3 Daily Living Services
Procedure 4 Meeting at the Office
Procedure 5 Attending Commodities Fair
Procedure 6 Establishing Initial Business Relations
Module 2 Business Negotiation
Procedure 1 Collect Related Information
Procedure 2 Inquiry and Offer
Procedure 3 Acceptance and Order
Procedure 4 Payment and Delivery
Procedure 5 Packing and Shipment
Procedure 6 Inspection and Insurance
Procedure 7 Agency and Contract
Procedure 8 Claims and Settlement
Procedure 9 After-sales Services
Module 3 Business Entertainment
Procedure 1 To Conduct a Tour for Guests
Procedure 2 To Shop in the Specialty Stores
Procedure 3 To Play Outdoor Sports
Procedure 4 Farewell
Module 4 Essential Business Talks
Procedure 1 City Impression
Procedure 2 Environment Protection
Procedure 3 Financial Crisis
Procedure 4 Cultural Differences
Procedure 5 Interests and Hobbies