Chapter One Social Communication社交辞令
I Introduction介绍认识
II Making an Appointment预约
III Paying a Visit拜访
IV Invitation邀请
V Congratulations祝贺
VI Thanks致谢
VII Encouragement鼓励
VIII Leave-taking道别
Chapter Two Expressing Feelings情感表达
I Delight高兴
II Sadness and Anger悲伤和愤怒
III Apology and Forgiveness道歉与原谅
IV Complaint抱怨
V Hobbies爱好
VI Approving赞成
VII Disappointment失望
VIII Sympathy and Consolation同情与安慰
Chapter Three Communicative Situations日常情景
I Banking Business银行存取
II Doing Laundry送洗衣物
III Paying the Bill付账买单
IV Seeing the Doctor看病求医
V At a Restaurant餐厅就餐
VI Asking and Telling Ways问路指路
VII Accommodation宾馆住宿
VIII At a Birthday Party生日晚会
Chapter Four Topics of Conversation社交话题
I Talking about Festivals谈论节日
II Talking about the Weather谈论天气
III Talking about Jobs谈论工作
IV Talking about Food and Cooking谈论烹饪
V Talking about the Environment谈论环境
VI Talking about Cars谈论汽车
VII Talking about Marriage谈论婚姻
VIII Talking about Sports谈论运动
Chapter Five Business Negotiating商务交际
I Receiving Visitors接待来宾
II Calling on a Customer拜访客户
III Showing Someone Around参观
IV Dining Together with Clients与客户进餐
V Negotiating and Coordinating with Clients与客户谈判
VI Contact Numbers电话交往
VII The Exchange of Gifts礼尚往来
VIII Seeing a Customer off送别客户
