Unit 1 Establishment of Business Relations Business Profile Situational Dialogue Data Bank Career Skills: Explaining Your Job Text Bank: Relationship in Business Unit 2 Trade Fair Business Profile Situational Dialogue Data Bank Career Skills: On-site Service Text Bank: Prepare Your Trade Show Display Unit 3 Company Introduction Business Profile Situational Dialogue Data Bank Career Skills: Describing Graphs Text Bank: Introducing Your Company Unit 4 A Factory Tour Business Profile Situational Dialogue Data Bank Career Skills: Entertaining Clients Text Bank: Business Entertaining Skills Unit 5 Product Introduction Business Profile Situational Dialogue Data Bank Career Skills: Promotion Activity Text Bank: Personal Selling Unit 6 Inquiries and Offers Business Profile Situational Dialogue Data Bank Career Skills: Giving Numbers Text Bank: Writing a Business Letter Unit 7 Counter-offer Business Profile Situational Dialogue Data Bank Career Skills: Making Negotiation Text Bank: Barriers to Successful Negotiation Unit 8 Acceptance and Order Business Profile Situational Dialogue Data Bank Career Skills: Getting Things Done on Time Text Bank: How to Get Things Done Unit 9 Packing Business Profile Situational Dialogue Data Bank Career Skills: Making a Case Text Bank: Packing Charge Unit 10 Shipment Business Profile Situational Dialogue Data Bank Career Skills: Considering Alternatives Text Bank: Shipment Advice Unit 11 Insurance Business Profile Situational Dialogue Data Bank Career Skills: Showing Cause and Effect Text Bank: Cargo Insurance Unit 12 Payment Business Profile Situational Dialogue Data Bank Career Skills: Making and Responding to Suggestions Text Bank: Methods of Payment Unit 13 Contracts Business Profile Situational Dialogue Data Bank Career Skills: Concluding the Deal Text Bank: Business Contracts Unit 14 Commodity Inspection Business Profile Situational Dialogue Data Bank Career Skills: Giving Reasons Text Bank: CCIB and Inspection Unit 15 Complaints & Claims Business Profile Situational Dialogue Data Bank Career Skills: Expressing Arguments Text Bank: Dealing with Complaints Unit 16 Arbitration Business Profile Situational Dialogue Data Bank Career Skills: Making Recommendations Text Bank: ICC and Arbitration Unit 17 Agency Business Profile Situational Dialogue Data Bank Career Skills: Making Arrangements Text Bank. Types of the Agents Appendix A: 国际商务英语口语应试指导 Appendix B: 国际商务英语口语模拟试题 Appendix C: 常用外贸缩略语 Appendix D: Tape scripts 参考文献